Privacy Policy
Effective Date: 22/06/2024
1. Introduction
Welcome to Lindsay Thomas Psychotherapy. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of information we collect from our clients and visitors, how we use it, and the steps we take to safeguard it.
2. Information We Collect
We collect various types of information to provide and improve our services, including:
- Personal Information: Name, address, phone number, email address, date of birth, and other identifying information.
- Health Information: Details about your mental health, medical history, and treatment progress, which are necessary for providing psychotherapy services.
- Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and the date and time of each visit.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Services: Delivering psychotherapy services, managing your treatment, and communicating with you regarding appointments and follow-ups.
- To Improve Our Services: Enhancing our website, customising user experience, and conducting research to improve our therapy methods and offerings.
- To Communicate with You:
- Sending appointment reminders, updates, and information related to your therapy and our services.
4. Confidentiality and Security
We are committed to maintaining the confidentiality and security of your personal and health information:
- Confidentiality: All information shared during therapy sessions is kept confidential, with exceptions only as required by law (e.g., risk of harm to self or others).
- Security Measures: We implement various security measures, including encryption and secure servers, to protect your information from unauthorised access, alteration, or disclosure.
5. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:
- With Your Consent: We may share information with other healthcare providers or entities with your explicit consent.
- Legal Requirements: We may disclose information when required by law, such as for legal proceedings or investigations.
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and services, provided they agree to keep your information confidential.
6. Your Rights
You have certain rights regarding your personal and health information:
- Access and Correction: You can request access to or correction of your information at any time.
- Data Portability: You have the right to request a copy of your information in a structured, commonly used, and machine-readable format.
- Deletion: You may request the deletion of your personal information, subject to legal and contractual restrictions.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
info@lindsaythomaspsychotherapy.co.uk
By using our website and services, you agree to the terms of this Privacy Policy. Thank you for trusting Lindsay Thomas Psychotherapy with your personal and health information.